What happens if usps loses your package

The Tracking number may also allow the Post office to verify insurance. Was it damaged before it was delivered? A claim for a damaged package is very straight forward. If the item was insured and the USPS staff damaged the item while in their possession, a claim will reimburse you for the loss. Keep in mind you need a proof of value or an estimate of the cost to repair the items that were damaged. Sign into account. Next, you can start your Online Claim.

This will require you to login to your USPS account or create one. This process could take up to a month. Keep your fingers crossed. Were you the shipper or receiver? You will need to fill in the blank address information in the online claim. You will also need to describe the items that were lost or damaged. Proof of value is required.

In the claim form, you will be able to upload a 2mb Jpeg or PDF to prove the proof of value. Items that can be provided are sales receipts, invoices, electronic receipts for online purchases. There are many items they will request, just hover over the info button in the claims form for more. Claims Dashboard.

Your USPS account will keep track of all the past claims. If you send and receive a lot of packages than this will be where you handle all of the claims. A good nickname will help you remember the lost of damaged items in the future. The claim history page is located in your USPS account, and it is the single place to see details or status of your claims. Good luck on that! Packages or Mail that has been determined as delivered.

Does this mean I am a victim of Package Theft? If the USPS has checked their facilities, vehicles and have a record that your mail was delivered they are not liable to refund your shipping or replacement cost. At this point, you are a victim of mail or package theft, which is one of the fastest growing crimes in the U. Who can I report a stolen package too?

You can file a complaint with U. Postal Inspector. USPS has a police force that investigates mail theft. This includes tracking numbers, proof of insurance, and proof of value.

Note: How you provide these will differ depending on your package's contents. For instance, you may provide sales receipts or invoices, credit card billing statements, printouts of online transactions. Enter the information requested, including package contents, shipper and receiver address, service used, and other details. For you. World globe An icon of the world globe, indicating different international options.

Get the Insider App. Click here to learn more. A leading-edge research firm focused on digital transformation. Good Subscriber Account active since Shortcuts. Account icon An icon in the shape of a person's head and shoulders. It often indicates a user profile.

Log out. Smart Home. Social Media. More Button Icon Circle with three vertical dots. It indicates a way to see more nav menu items inside the site menu by triggering the side menu to open and close. Jennifer Still. Cancel within 30 days for a full refund. Refund FAQ. Get a PO box online while maintaining a real street address. Address change FAQ. Read all your mail virtually. No paper mess and a greener planet.

Our tree planting initiative. Get mail from all your homes and business es or both in the same app. Deposit bank checks virtually Privacy and security. Plans and pricing. We want to leave a greener Earth for our children We plant a tree for every new member sign up Learn more about our green initiative. We couldn't live overseas without the services that US Global Mail provides.

Mail service where we live is Look no further! This is the BEST service around for mail forwarding. I cannot say enough about how fantastic this service is. We are moving to Portugal and this is the