Can you restrict buyers on ebay
There are many different situations why this may occur but some common scenarios include the buyer: Leaving negative Feedback for the seller Not paying for a purchased item Opening a dispute case that the seller does not agree with Sending abusive or negative messages to the seller Asking the seller to break eBay policies Threatening the seller with Feedback extortion After these type of situations, it is understandable that a seller may want to add the specific buyer to their eBay block list.
Some sellers also choose to block individual buyers with zero Feedback that happen to ask questions about the item before purchasing.
To block or not to block? When considering whether to block users, remember that: Using the buyer requirements settings to exclude groups of users does lower the number of potential buyers. Sellers should weigh up whether having smoother transactions in theory is more important than less potential customers. Everyone has to start somewhere! Buyers with low Feedback are not necessarily troublesome based on this fact alone.
It usually just means they are new to the site. Rather than blocking specific countries via the buyer requirements, sellers could also consider using the Global Shipping Program. This means that the issue of actually shipping the item internationally is taken out of the equation. Some sellers actively use both preventative methods to screen potential bidders or buyers.
Other sellers choose to only block buyers they have had a problem with during a transaction. The best things to do is test and see what works best for your eBay business. Good judgment comes from bad experience, and a lot of that comes from bad judgment. You can always tell a seller has been recently burned by a deadbeat from the harsh warnings in their auction descriptions:.
The problem with all of these is that they typically do more harm than good. For example, you should never tell visitors not to bid on your item, regardless of your intentions.
The tone is angry and threatening, and sends a message even to honest bidders that dealing with you will likely be a less-than-pleasant experience. Instead, start by thinking about why someone may not pay after winning an auction, and then find a diplomatic way to weed out such bidders. In most cases, it will be new eBay users—with a feedback rating of less than 10 or so—who end up bidding and not paying, a fact due largely to their inexperience rather than any kind of malice.
Or, a bidder might bid and later discover that she no longer needs or wants your item. Naturally, there are also those clowns who bid with no intention of paying. If you suspect that someone with a vendetta against you might bid on one of your auctions just to leave feedback, you may want to update your Blocked Bidder List, described later in this hack. So how do you tell the difference between honest bidders and dishonest deadbeats? Since the problem of deadbeat bidding is most often caused by a lack of experience, any notes of warning in your auction description should instead be welcoming and instructional.
In the text box, you can add the user ID or email of any buyer you want to block from your listings. Though, hopefully, things will never get quite that bad! Blocked users are still allowed to message you about a listing. If you decide to change this, you can do so on the buyer requirements page of your eBay account. For example, you could block users with a history of non-payment. This could save you a lot of headaches and reduce the number of unpaid item cases you have to deal with!
Or you could even get really strategic and block buyers from certain countries or regions where it is expensive to ship too. By adding buyer requirements for your store, you can set out minimum standards which eBay users must meet before they purchase from you. This can reduce your chances of having negative experiences with buyers.
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